When it's finished and says Ready. on the lower left of the program window, please click on the File button at the top of the program and select Save and save the file to your desktop and close Autoruns. Once that's done click the Rescan button at the bottom of the Autoruns Scan Options dialog and this will start the scan again, this time let it finish. Now that scanning is stopped, click on the Options button at the top of the program and verify that the following are checked, if they are unchecked, check them:Ĭlick on the Options button at the top of the program and select Scan Options. then in the Autoruns Scan Options dialog enable/check the following two options: Once it starts, please press the Esc key on your keyboard. Under Privilege Level check the box next to Run this program as an administrator Right-click on Autoruns.exe and select Properties Note: If using Windows Vista, Windows 7, Windows 8/8.1 or Windows 10 then you also need to do the following: Please download Sysinternals Autoruns from here and save it to your desktop. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply.
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